IDEAL Operations - The Potentia Company

TERMS AND CONDITIONS OF SERVICE

Last Updated: 1/10/2026

The following Terms and Conditions of Use (“Terms”) are entered into by and between You and Potentia LLC, D/B/A IDEAL Operations (“Company,” “we,” or “us”).

These Terms, together with our Privacy Policy, Disclaimer, and any other documents expressly incorporated by reference, govern your use of the website idealoperations.co (“Website”), including all materials, resources, information, and services on the Website, whether as a guest or registered user.

Your access to and use of the Website is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, customers, and others who access or use the Website.

By accessing or using the Website, you agree to be bound by these Terms and acknowledge reading them. If you disagree with any part of the Terms, you may not access the Website.

1. PRIVACY POLICY

Your use of the Website is also subject to the Company’s Privacy Policy. Please review our Privacy Policy, which also governs the Website and informs users of our data collection practices. Your agreement to the Privacy Policy is hereby incorporated into these Terms.

2. DISCLAIMER

Your use of the Website is also subject to the Company’s Disclaimer. Please review our Disclaimer, which also governs the Website and informs users of various limitations regarding the information provided on the Website. Your agreement to the Disclaimer is hereby incorporated into these Terms.

3. USE OF THE WEBSITE

To access or use the Website, you must be 18 years of age or older and have the requisite power and authority to enter into these Terms. The Website is not intended for use by individuals under the age of 18.

Information provided on the Website and any resources provided on or available for download from the Website are subject to change. The Company makes no representation or warranty that the information provided, regardless of its source, is accurate, complete, reliable, current, or error-free. The Company disclaims all liability for any inaccuracy, error, or incompleteness in the information provided.

The Company reserves the right to withdraw or amend this Website and any service or material provided on the Website in its sole discretion without notice. The Company will not be liable if, for any reason, all or any part of the Website is unavailable at any time or for any period. From time to time, the Company may restrict access to some parts of the Website, or the entire Website, to users, including registered users.

4. LAWFUL PURPOSES

You may use the Website for lawful purposes only. You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Website. You agree not to use the Website for any unauthorized commercial purposes, such as reselling access, scraping data, or unauthorized framing.

You shall not post or transmit through the Website any material that violates or infringes the rights of others, or that is threatening, abusive, defamatory, libelous, invasive of privacy or publicity rights, vulgar, obscene, profane, or otherwise objectionable, contains injurious formulas, recipes, or instructions, that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any law.

5. PURCHASES; REFUND POLICY

(a) Purchases: By purchasing any product, service, training, seminar, or workshop (collectively, “Services”) through the Website, you agree to provide accurate and complete payment information. You authorize us to charge the full amount to your chosen payment method.

(b) Refund Policy:

Appointments/Consultations: You may cancel a one-on-one appointment or consultation with at least 24 hours' notice prior to the scheduled time for a full refund. Cancellations with less than 24 hours' notice are non-refundable.

Trainings/Seminars/Workshops: You may cancel your registration for a training, seminar, or workshop up to 7 days before the scheduled start date for a full refund. Cancellations made with less than 7 days' notice but more than 24 hours' notice will receive a 50% refund. Cancellations with less than 24 hours' notice are non-refundable.

Digital Products & Downloadable Content: All sales of digital products, guides, templates, or other downloadable content are final and non-refundable.

Refund Process: To request a refund, contact us at [email protected] with your order details. Refunds will be issued to the original payment method within a reasonable processing period.

6. USE OF FREE DOWNLOADABLE CONTENT

The Company may make resources on this Website accessible to users in exchange for providing an e-mail address (“Gated Content”). The Company grants you a limited, personal, non-exclusive, non-transferable license to use the Gated Content for your own personal or internal business use. Except as otherwise provided, you acknowledge and agree that you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance, or in any way exploit any of the Gated Content in any manner.

By accessing or downloading the Gated Content, you agree that it may only be used by you for your personal or internal business use and may not be sold or redistributed without the express written consent of the Company.

By accessing or downloading the Gated Content, you further agree that you shall not create any derivative work based upon the Gated Content.

7. MATERIAL YOU SUBMIT TO THE WEBSITE

By posting, uploading, submitting, inputting, providing, or otherwise making available any artwork, photos, written works, or other media, including feedback and suggestions (collectively, “Submissions”), you are granting the Company, our affiliated companies, and necessary sub-licensees a worldwide, non-exclusive, royalty-free, sublicensable license to use your Submission for promotional, business development, and marketing purposes. This includes the right to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, and reformat your Submission; and to publish your name in connection with your Submission. This license will terminate when you delete your Submission from the Website, where technically feasible, or upon your written request, except that we may retain and use archived copies for legitimate business purposes (e.g., to maintain the continuity of our marketing materials or as required by law).

We claim no intellectual property rights over the Submissions you supply to the Company. You retain copyrights and any other rights you may rightfully hold in any Submissions that you submit through the Website.

You shall not upload, post, submit, input, or otherwise make available on the Website any Submissions protected by copyright, trademark, or other proprietary right without the express written permission of the owner, and the burden of determining that any Submissions are not so protected rests entirely with you. You shall be liable for any damage resulting from any infringement of copyrights, trademarks, or other proprietary rights, or any other harm resulting from such a Submission.

For all Submissions, you automatically represent or warrant that you own or otherwise control all necessary rights, and that the use of the Submission will not violate any laws or rights of third parties. You agree to hold the Company harmless from and against all claims arising out of any potential copyright or trademark infringement claimed against you arising from Submissions you submit.

The Company is under no obligation to post or use any Submission and may remove any Submission at any time in its sole discretion.

8. OUR INTELLECTUAL PROPERTY

The Website contains intellectual property owned by the Company, including trademarks, copyrights, and proprietary information. We reserve all rights in and to our common law and registered trademarks, service marks, copyrights, and other intellectual property (“IP”). You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit any of our IP without our prior written consent. We reserve the right to immediately block your access to the Website if you violate this policy.

You are granted a non-exclusive, non-transferable, revocable license to access and use the Website and the resources available for download (“Content”) strictly in accordance with these Terms.

As a condition of your use, you warrant that you will not use the Content for any unlawful purpose or in any manner that could damage, disable, overburden, or impair the Website.

All content included as part of the Content, such as text, graphics, logos, images, as well as the compilation thereof, is the property of the Company or its suppliers and protected by copyright and other laws. You agree to observe and abide by all copyright and other proprietary notices.

The Content is not for resale. Your use does not entitle you to make any unauthorized use of any protected content. You will use protected content solely for your individual use and will make no other use without our express written permission. You do not acquire any ownership rights.

The Company name, logo, slogan, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without prior written permission.

9. CHANGED TERMS

We may update these Terms at any time. We will provide notice of material changes by posting the updated Terms on the Website with a new “Last Updated” date. Changes will become effective upon posting. Your continued use of the Website after the effective date constitutes your acceptance of the updated Terms. We reserve the right to update any portion of our Website, including these Terms, at any time.

10. WARRANTIES

While we make every effort to ensure the content on this Website is free from errors, we do not give any warranty or other assurance as to its accuracy, completeness, timeliness, or fitness for any particular purpose. To the maximum extent permitted by law, we provide our website and related services on an "AS IS" and “AS AVAILABLE” basis without any warranties, representations, or guarantees of any kind (whether express, implied, statutory, or otherwise).

Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. You may have additional consumer rights under your local laws that this agreement cannot change.

11. LIMITATION OF LIABILITY

YOU AGREE THAT UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, OR ANY OTHER DAMAGES ARISING OUT OF YOUR USE OF THE WEBSITE OR RESOURCES, PRODUCTS, OR SERVICES AVAILABLE THROUGH THE WEBSITE. ADDITIONALLY, THE COMPANY IS NOT LIABLE FOR DAMAGES IN CONNECTION WITH (I) ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, DENIAL OF SERVICE, ATTACK, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, OR LINE OR SYSTEM FAILURE; (II) LOSS OF REVENUE, ANTICIPATED PROFITS, BUSINESS, SAVINGS, GOODWILL, OR DATA; AND (III) THIRD-PARTY THEFT OF, DESTRUCTION OF, UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF YOUR INFORMATION OR PROPERTY.

IN NO EVENT SHALL THE COMPANY’S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE WEBSITE EXCEED THE GREATER OF (A) THE AMOUNT PAID BY YOU TO THE COMPANY IN THE SIX MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED US DOLLARS (USD $100). THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

IN THOSE STATES OR JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CERTAIN DAMAGES, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

12. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, agents, and affiliates from and against any and all third-party claims, losses, liabilities, damages, and expenses (including reasonable attorneys' fees) arising out of or related to: (i) your breach of these Terms; (ii) your misuse of the Website or its Content; or (iii) your violation of any law or the rights of a third party. This indemnity does not apply to the extent the claim arises from our gross negligence or willful misconduct.

13. SMS MARKETING

If you provide your mobile phone number and opt-in to receive SMS communications, you agree to receive automated marketing and promotional text messages from us at the phone number provided. Message frequency may vary. Consent is not a condition of purchase. Message and data rates may apply.

We will not share your SMS opt-in consent or phone number with third parties/affiliates. Carriers are not liable for delayed or undelivered messages.

You can cancel the SMS service at any time by texting “STOP”. After sending “STOP”, you will receive a confirmation message, and you will no longer receive SMS messages from us. For help, reply HELP or contact us at [email protected].

For privacy-related questions, please refer to our Privacy Policy.

14. THIRD-PARTY RESOURCES

The Website contains links to third-party websites and resources. You acknowledge and agree that we are not responsible or liable for the availability, accuracy, content, or policies of third-party websites or resources. Links to such websites or resources do not imply any endorsement. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.

15. AVAILABILITY, SECURITY & MALICIOUS CODE

Your use of the Website may be subject to interruption or delay. We do not warrant that the Website will be error-free, without interruption, or free from defects in design. We are not liable should it become unavailable.

Although we endeavor to prevent the introduction of viruses or other malicious code, we do not guarantee that our Website is free from such code. We will not be liable for any damages attributable to malicious code. You are responsible for ensuring your access process does not expose your system to risk.

We employ security measures but do not guarantee unauthorized access will not occur. All information is transmitted at your own risk. We do not accept responsibility for any interference or damage to your computer system arising from your access to this Website.

16. GOVERNING LAW; JURISDICTION; DISPUTE RESOLUTION

These Terms shall be governed by and construed in accordance with the laws of the State of Nevada, without regard to its conflict of law provisions.

(a) For Consumers: If you are a consumer residing in the European Union, the United Kingdom, or another jurisdiction with laws granting you the right to bring disputes in your local courts, this section does not override those mandatory rights.

(b) For All Users: You agree that any proceeding relating to use of this site shall be filed exclusively in the state or federal courts located in Clark County, Nevada, and you submit to the personal jurisdiction of such courts.

(c) Good Faith Negotiation: In the event of a dispute, the parties agree to first negotiate in good faith to resolve it.

17. EFFECT OF HEADINGS; SEVERABILITY

The headings in this Agreement are for convenience only and shall not affect its interpretation. If any portion of these Terms is held to be unenforceable, such portion shall be construed to best accomplish its original objectives to the fullest extent allowed by law, and the remainder shall remain in full force and effect.

18. ENTIRE AGREEMENT; WAIVER

These Terms, together with the Privacy Policy and Disclaimer, constitute the entire agreement between you and the Company pertaining to the Website and supersede all prior agreements. Any waiver by us of a breach of these Terms will not constitute a waiver of any subsequent breach. No waiver shall be binding unless executed in writing by the Company.

19. CONTACT INFORMATION

The owner of this website is Potentia LLC. For questions about these Terms, contact us by email at [email protected].